Customer Experience

When customers talk, we listen.

How can we make it easy for you?

Providing you with the ultimate Radiometer customer experience is the foundation of everything we do at Radiometer America. Whether it is using our products or interacting with us as an organization, we want your experience as a Radiometer customer to be positive and effortless.

Our goal is to make you feel that you are being listened to and well-taken care of every step of the way, regardless of whether you are a new customer or have been with us for many years.

Our focus is on continuously improving your experience around the implementation of our instruments, customer training, service and support, both face-to-face and over the phone.

As an organization, we are always asking ourselves: How can we do more? How can we do better?

Your input is extremely important. What else can we do to make your everyday easier? We would love to hear from you.

How can we make it easy for you?
What can we do to make your everyday easier?
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Radiometer is using Microsoft Azure Active Directory to authenticate customer access. If you are already registered you will be taken to Microsoft AD to sign in using your Microsoft AD credentials.
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Radiometer is using Microsoft Azure AD to authenticate customer access. If you are already registered you will be taken to AZURE to sign in using your AZURE credentials.
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Radiometer is using Microsoft AZURE Active Directory to authenticate users

Radiometer uses Azure AD to provide our customers and partners secure access to documents, resources, and other services on our customer portal.

If your organization is already using Azure AD you can use the same credentials to access Radiometer's customer portal.

Key benefits

       
  • Allow the use of existing Active Directory credentials
    •    
  • Single-sign on experience
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  • Use same credentials to access future services    

Request access

You will receive an invitation to access our services via e-mail when your request  has been approved.

When you accept the invitation, and your organization is already using AZURE AD, you can use the same credentials to access Radiometer's customer portal. Otherwise, a one-time password will be sent via e-mail to sign in.