
Optimized Triage with Artificial Intelligence

There is a better way to triage
Risk vs Resources
- Traditional triage methodologies that rely on anticipated resource utilization may perform poorly in regard to helping clinicians predict severity of illness [1]
- Using machine learning algorithms, TriageGO offers an acuity-level recommendation to the nurse based on risk of various clinical outcomes* [2]
- Redistributing patients based on risk improves ED operations and patient throughput [2]


See TriageGO in action below
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Clinical Decision Support in the Press
Explore the latest advancements in AI and healthcare through this collection of press articles.
Oct. 9th, 2024
Embracing AI to Combat Health Disparities -- Maryland Nursing For/um: Fall 2024
Sophia Henry, MS RN discusses her journey in the ever-changing landscape of healthcare and the integration of artificial intelligence to provide patients with the best level of care. Visit page 38 for full story.
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Jul. 31, 2024
AI is transforming healthcare: Nurses need a seat at the table. -- American Nurse Journal
Sophia Henry, MS RN discusses the necessity of nurse-involvement in the development of AI tools for the healthcare setting. She speaks about overcoming her own skepticism and ultimately becoming a champion of responsible AI to aid in clinician decision-making.
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Apr. 5, 2024
Putting AI to Work – SHRM
Chris Chmura, MSN RN, speaks with SHRM about the necessity of the Human + AI combination in nurse decision-making at triage. Chmura is the Manager of Clinical Projects & Emergency Services for Yale New Haven Health, where they utilize TriageGO in 3 of their Eds.
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Jan. 11, 2024
Adopting AI to improve triage acuity - Mobile Health News
Sophia Henry, MS RN at Beckman Coulter Diagnostics, discusses the HIMSS AI panel she participated in regarding responsible AI, navigating ethical considerations, and using technology to decrease nurse burnout and improve patient outcomes.
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Nov. 9, 2023
The use of AI to support better clinical decision-making in emergency medicine – Healthcare IT News
Dr. Jeremiah Hinson speaks with Healthcare IT News about the use of AI to support better clinical decision-making in emergency medicineLearn moreDec. 6, 2023Data-Driven Approach Yields New Approach for Emergency Department Triage – ACEP NOWJeremiah Hinson, MD, PhD and Scott Levin, MD, detail how the challenging circumstances around emergency medicine are where data-driven clinical decision support (CDS) is most beneficial.
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Jan. 10, 2024
Moving Beyond the NYU Algorithm for Emergency Department Visit Appropriateness – JAMA Network
Jeremiah Schuur, MD references the work of Beckman Coulter CDS team members using artificial intelligence techniques to create a triage score.
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Jan. 12, 2024
How integrating AI and clinical decision support systems can help in the ER – Healthcare IT News
A Yale University School of Medicine ER clinical informatics expert offers a deep dive preview of his HIMSS24 educational session that will show how artificial intelligence and CDS can boost emergency care.
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The story of

Nearly a decade ago, investigation began on an electronic triage tool through a federally funded collaboration between data scientists, nurses, and physicians at The Johns Hopkins Hospital.
2016: after being implemented in the Emergency Department, the tool was validated, and results published as part of this AHRQ grant. This represented the first clinical decision support (CDS) tool leveraging artificial intelligence (AI) to generate risk-driven acuity level recommendations at triage.
In 2017: the tool (then called E-triage) supplanted the 26-year standard, Emergency Severity Index (ESI) in the Johns Hopkins ED, with overwhelmingly positive results. Later that same year, with support from the NSF, the startup StoCastic was founded by those clinicians, administrators, and researchers involved in the tool’s genesis.
2018: Levin et al. published Machine-learning Based Electronic Triage More Accurately Differentiates Patients with Respect to Clinical Outcomes Compared with the Emergency Severity Index, [https://pubmed.ncbi.nlm.nih.gov/28888332] which solidified risk-based triage as a best practice.
Over the next few years, the Danaher organization entered into several research collaborations with Johns Hopkins and StoCastic to fuel research in risk-predictive ML models.
2022: Danaher acquired StoCastic and the triage technology, now called TriageGO. In doing so, they formed the CDS Business Unit under Beckman Coulter.
2025: TriageGO transitioned to Radiometer in early 2025, complementing the Radiometer suite of Clinical Intelligence software, which also includes Etiometry – a leading clinical intelligence platform for intensive care units (ICU).
Connected solutions from Radiometer
References
Notes:
* Critical care (in-hospital mortality or intensive care unit (ICU) admission), emergency surgery (any surgery performed in a dedicated operating suite within 12 hours of ED disposition), and hospital admission.
Sources
1. Sax DR, Warton EM, Mark DG, et al. Evaluation of Version 4 of the Emergency Severity Index in US Emergency Departments for the Rate of Mistriage. JAMA Netw Open. 2023;6(3):e233404. doi:10.1001/jamanetworkopen.2023.3404. Available from: https://jamanetwork.com/journals/jamanetworkopen/fullarticle/2802556
2. Taylor R.A., Chmura C., Hinson J., Steinhart B., Sangal R., Venkatesh A.K., Xu H., Cohen I., Faustino I.V., Levin S. Impact of Artificial Intelligence-Based Triage Decision Support on Emergency Department Care. NEJM AI. DOI: 10.1056/Aloa2400296. February 2025. Available from: https://ai.nejm.org/doi/full/10.1056/AIoa2400296
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Arrival to ED departure; adj. difference pre- to postintervention 15.6 (median minutes spent in ED)
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Arrival to ED departure for those meeting critical care or emergency surgery outcome criteria; adj. difference pre- to postintervention 84.3 (median minutes spent in ED)
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Arrival to ED departure for hospital admission; adj. difference pre- to postintervention 92.2 (median minutes spent in ED)
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